Terms of Service

These terms govern your use of Telegramte at telegramte.com (the "Service"), provided by [Legal name], [Address], [Tax / registration number] ("Telegramte", "we", "us"). By creating an account or using the Service you agree to them. Our Privacy Policy and Refund Policy form part of these terms.

1. The Service

Telegramte lets teams connect their own personal Telegram accounts (user accounts, via Telegram's MTProto API) to one web panel. It includes a shared inbox, CRM (stages, labels, notes, reminders, custom fields), tickets, reports, group and channel posting (scheduled and recurring), bulk DM campaigns with an opt-out list and daily caps, bots, folder sync, a proxy pool, webhooks, team roles and per-number permissions, an audit log and TOTP two-factor login. Features may evolve over time.

2. Eligibility

The Service is meant for business and professional use. You must be at least 18 and have the legal capacity to enter into a contract. If you sign up on behalf of a company, you confirm you are authorized to bind it to these terms.

3. Your account

4. Connecting Telegram accounts

You can connect accounts by QR code, phone code (plus your Telegram 2FA password if set; it is not stored), or by uploading session files (.session, .json or string session). Only connect accounts and session files that you own or are authorized to use.

For the people you reach through the panel, you are the data controller. You are responsible for having a legal basis, and consent where required, to message them, and for following Telegram's Terms of Service and its anti-spam rules.

5. Acceptable use

You must not use the Service to:

Daily caps and the opt-out list exist to limit abuse. Do not try to work around them.

Telegram may limit, freeze or ban accounts at its own discretion, and we have no control over its decisions. We do not guarantee the safety of your connected accounts or the delivery of your messages. Proxies can reduce some risks but do not prevent restrictions. Changes to Telegram's API or rules may affect how some features work.

7. Plans and payment

Refunds are handled under our Refund Policy.

8. Your content and our software

You own the content you put into the panel and that flows through your connected accounts. You give us a limited, non-transferable permission to process, store and transmit it only to provide and secure the Service and follow your instructions.

We own all rights in the Telegramte software, interface, brand and documentation. You receive a non-exclusive, non-transferable right to use the Service during your paid or trial period in line with these terms.

9. Third-party services

The Service relies on third parties such as Telegram, Heleket, Cloudflare and our hosting provider. Their own terms apply, and we are not responsible for their outages or decisions.

10. Availability

The Service is provided "as is" and "as available". We make reasonable efforts to keep it running smoothly but do not promise any specific uptime. Maintenance, updates or unexpected failures may cause interruptions.

11. Suspension and termination

We may suspend or close your account, with notice or, in urgent cases, without it, if you breach these terms (especially the acceptable use rules) or your use puts the Service or others at risk. No refund is given for accounts suspended or closed for these reasons. If we end the Service for you without any fault on your part, we refund the unused time pro rata.

You can stop at any time by not renewing, and you can ask us to delete your workspace whenever you like.

12. Limitation of liability

To the extent permitted by law:

These limits do not apply to intent, gross negligence, or any liability that cannot be limited by law.

13. Indemnity

If a third party brings a claim against us because you misused the Service or broke these terms or the law (for example, messaging people without permission or using accounts you were not entitled to use), you agree to cover the resulting claims and reasonable costs.

14. Changes to these terms

We may update these terms. We will give at least 30 days' notice of material changes by email or in the panel. Continuing to use the Service after a change takes effect means you accept the new terms.

15. Governing law

These terms are governed by Turkish law. The courts and enforcement offices of [city] have jurisdiction. If you are a consumer, any mandatory rights you have under the law of your country of residence remain unaffected.

16. Contact

Questions: [email protected]